Full Service Overview
Google Business Profile (GBP) Management Service Overview
Our GBP Management package is designed to boost your business’s online visibility, credibility, and engagement through a tailored, comprehensive approach to managing and optimizing your Google Business Profile. This service covers every aspect of GBP management, ensuring that your business stays at the forefront of local search results and provides an exceptional experience for potential customers.
Automated Review Gathering Platform:
Automated Review Requests: We send timely, personalized review requests to your customers via email or SMS after each transaction.
Review Funnels: Direct satisfied customers to leave reviews on your Google Business Profile while filtering out negative feedback for private resolution.
Review Notifications: Immediate alerts for new reviews, allowing you to respond promptly and manage your online reputation.
Sentiment Analysis: Advanced AI analyzes customer sentiment to track trends in feedback and gauge satisfaction levels.
Review QR Codes:
Custom QR Codes: We create branded QR codes for easy review collection, which you can display in-store, on receipts, or in email signatures.
Trackable QR Links: Monitor engagement and track the number of reviews generated through QR codes to measure campaign effectiveness.
GBP Posts Management:
Regular Post Scheduling: We craft and publish posts that highlight promotions, events, new products/services, and important updates.
Seasonal Campaigns: Posts designed to align with holidays, local events, and industry-specific trends.
Event Announcements: Promote upcoming events with dedicated event posts, including all necessary details and calls to action.
Offer Posts: Highlight special offers, discounts, and promotions with compelling call-to-action posts.
Image & Video Optimization:
New Image Uploads: We regularly update your profile with high-quality images of your business, team, products, and services.
Before & After Photos: Perfect for service-based industries like roofing or construction, showing the impact of your work.
360-Degree Virtual Tours: We can create virtual tours to give customers an immersive experience of your space.
Video Content: We will post engaging short videos to showcase products, services, or client testimonials.
GBP Insights & Analytics Reporting:
Monthly Performance Reports: Detailed reports covering your GBP’s performance metrics, including profile views, actions, and search queries.
Customer Behavior Insights: Data analysis to understand how customers interact with your profile—calls, direction requests, website clicks, etc.
Search Trends Monitoring: We identify trending keywords and search behaviors relevant to your business to help target your audience better.
Ongoing Profile Optimization:
Profile Information Accuracy: We ensure your NAP (Name, Address, Phone Number) and business hours are always accurate and up to date.
Category Optimization: Help select the best business categories and attributes to ensure maximum visibility in relevant searches.
Attributes & Services: Ensure your business lists all relevant services, accessibility features, or special attributes that appeal to your audience.
Local SEO Integration:
Keyword Research & Optimization: We optimize your GBP for local SEO by incorporating the most relevant keywords into your business description, services, and posts.
Geo-Tagging: Ensure photos and posts are geo-tagged to increase visibility in local searches.
Citations Management: Regularly update and manage citations across various platforms to boost local search authority.
Competitor Analysis & Benchmarking:
Competitor Profile Audits: Monitor and analyze competitors’ GBP activities, identifying opportunities to outshine them in local search rankings.
Performance Benchmarking: Track your GBP’s progress and compare it to competitors to ensure consistent growth.
Monitoring for banned & fraudulent practices: We will keep a close watch on your local market to ensure that no companies are gaming the system with fake reviews or using predatory strategies prohibited by Google.
Question & Answer Management:
Q&A Monitoring & Response: Regularly monitor and respond to questions posted by potential customers on your GBP to provide timely, helpful responses.
FAQ Development: Proactively post common FAQs to enhance user experience.
GBP Audits & Cleanups:
Initial Profile Setup & Audit: For new profiles, we ensure a flawless setup. For existing profiles, we conduct a thorough audit to fix any inconsistencies, inaccuracies, or violations.
Duplicate Listing Cleanup: Identify and resolve duplicate GBP listings, which can negatively affect your rankings.
Spam Review Removal Requests: Proactively flag and appeal fake or spam reviews to maintain your business’s credibility.
Service Area Customization (for Service-Based Businesses):
Service Area Optimization: Define and update your service areas to ensure your business appears in relevant searches.
Radius-Based Targeting: Utilize insights to adjust service area boundaries for better exposure in high-demand regions.
Local Citation Management:
Business Listing Distribution: Ensure your business is consistently listed across relevant local directories, increasing your visibility.
NAP Syndication: Synchronize your business information across various platforms to ensure consistency.
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($589 for first month - then drops to $399)
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